Call loan applicants and borrowers across the lifecycle — check eligibility, chase pending documents, share offers and remind before each EMI. Handled end to end by a voice agent — on calls, chat and WhatsApp.
AI
BFSI agent
Live call · Indian English
Agent speaking
Hi Suresh, this is Suvidha Finance. You're pre-approved for a personal loan of up to ₹3 lakh. Would you like to hear the terms?
Latency ~280msIn progress
Why teams hand this to an agent
The whole loan lifecycle
Offers, applications, documents, disbursal updates and EMI reminders.
Compliant by design
Identity checks first, clear terms, and documents through secure links only.
Fewer drop-offs
Applicants who stall are called back while they're still interested.
Consumer Lending across industries
The same agent, shaped for how each industry talks to its customers.
Try it with a sample agent
A real call with the BFSI sample agent — in your browser, or on your phone.
More retain use cases
Collections & EMI recoveryVoice · BFSIRenewal & premium collectionVoice · InsuranceQuote follow-up & drop-off recoveryVoice · InsuranceRe-engagementVoice · E-commerceFee payment remindersVoice · Ed TechPayment reminders with pay links on WhatsAppWhatsApp · BFSIOffers & campaigns that answer backWhatsApp · RetailAppointment reminders & confirmations on WhatsAppWhatsApp · HealthcareFeedback & NPS survey callsVoice · Telecom
Ready to put an AI voice agent on every call?
Talk to us about your call volumes, languages, and channels — we'll show you EpiCall AI handling a real conversation in under a week.
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