Call customers after an install, a service visit or a support case, capture a score and the reason behind it. Handled end to end by a voice agent — on calls, chat and WhatsApp.
AI
Telecom & Broadband agent
Live call · Indian English
Agent speaking
Hi, this is a quick call from SkyNet Broadband about your new connection. On a scale of 0 to 10, how likely are you to recommend us?
Latency ~280msIn progress
Why teams hand this to an agent
Higher response rates
A friendly call gets answers that emails don't.
The why, not just the score
Follows up on low scores to capture the reason.
Straight to the right team
Complaints are flagged the moment they come in.
Feedback & NPS survey calls across industries
The same agent, shaped for how each industry talks to its customers.
Try it with our own agent
Chat with the agent on this site, or have it call you — and ask how it would handle feedback & nps survey calls for you.
Chat now
The same kind of agent that would run your voice conversations.
More retain use cases
Collections & EMI recoveryVoice · BFSIRenewal & premium collectionVoice · InsuranceQuote follow-up & drop-off recoveryVoice · InsuranceRe-engagementVoice · E-commerceFee payment remindersVoice · Ed TechPayment reminders with pay links on WhatsAppWhatsApp · BFSIOffers & campaigns that answer backWhatsApp · RetailAppointment reminders & confirmations on WhatsAppWhatsApp · Healthcare
Ready to put an AI voice agent on every call?
Talk to us about your call volumes, languages, and channels — we'll show you EpiCall AI handling a real conversation in under a week.
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