Help shoppers choose on your website, turn replies to WhatsApp offers into orders, and take reservations and phone orders — without extra staff.
What gets in the way today
Visitors leave with questions
Size, stock and delivery questions go unanswered, and the sale is lost.
Campaign replies pile up
A broadcast brings hundreds of replies that nobody can answer quickly.
Phones ring at peak hours
Reservations and orders come in when staff are busiest.
How the agent runs a call
- 1
Answers the question
Stock, sizes, prices and delivery, from your catalogue.
- 2
Recommends
Suggests the right product for what the customer describes.
- 3
Closes
Adds to cart, sends a checkout link or books the table.
- 4
Remembers
Hands your team the conversation when a person is needed.
What it handles
- Website sales assistant
- Replies to WhatsApp offers and broadcasts
- Table reservations and phone orders
- Feedback after a purchase
Use cases
Also on chat and WhatsApp — the same agent, wherever your customers reach you.
Try the EpiCall AI agent
Talk to our own agent about your retail & restaurants use case — on your phone, or try a sample agent in your browser.
Talk in your browser
Uses your microphone. Nothing is stored beyond the session.
Choose a sample agentConnected to your Retail & Restaurants stack
The agent looks things up and saves outcomes in the tools your team already uses, during the call.
Questions from Retail & Restaurants teams
Can it take restaurant reservations?+
Yes — by phone, chat or WhatsApp, into your reservation system, with a reminder before the booking.
Does it know our catalogue?+
Connect your store or upload the catalogue, and it answers from that — prices, sizes and stock included.
Does it work on chat and WhatsApp as well as calls?+
Yes. The same agent answers your website chat and your WhatsApp Business number — by message and by WhatsApp call — with the same knowledge, tools and handover to your team.
Which languages can it speak?+
Every major Indian language, switching when the customer does. The demo agent on this page speaks Indian English; your own agent is set up in the languages your customers use.
Other industries
Ready to put an AI voice agent on every call?
Talk to us about your call volumes, languages, and channels — we'll show you EpiCall AI handling a real conversation in under a week.
Talk to Sales