Win back lapsed customers with a personal nudge and a reason to come back. Handled end to end by a voice agent — on calls, chat and WhatsApp.
AI
D2C & E-commerce agent
Live call · Indian English
Agent speaking
Hi, it's been a while since your last order — we've added new arrivals in your size. Want a quick look?
Latency ~280msIn progress
Why teams hand this to an agent
Win back lapsed customers
A personal call, with a reason to come back.
Learn why they left
Feedback captured on every call.
Right offer, right person
Uses what you know about the customer.
Re-engagement across industries
The same agent, shaped for how each industry talks to its customers.
Try it with a sample agent
A real call with the D2C & E-commerce sample agent — in your browser, or on your phone.
More retain use cases
Collections & EMI recoveryVoice · BFSIRenewal & premium collectionVoice · InsuranceQuote follow-up & drop-off recoveryVoice · InsuranceFee payment remindersVoice · Ed TechPayment reminders with pay links on WhatsAppWhatsApp · BFSIOffers & campaigns that answer backWhatsApp · RetailAppointment reminders & confirmations on WhatsAppWhatsApp · HealthcareFeedback & NPS survey callsVoice · TelecomConsumer LendingVoice · BFSI
Ready to put an AI voice agent on every call?
Talk to us about your call volumes, languages, and channels — we'll show you EpiCall AI handling a real conversation in under a week.
Talk to Sales