Diagnose common issues on the call and escalate the rest with full context attached. Handled end to end by a voice agent — on calls, chat and WhatsApp.
AI
BPO & Contact Centers agent
Live call · Indian English
Customer speaking
The app crashes every time I try to export a report.
Latency ~280msIn progress
Why teams hand this to an agent
Guided fixes
Step-by-step help from your knowledge base.
Smart triage
Collects the details your engineers need.
Tickets done right
Raised with priority and context in your helpdesk.
In-product troubleshooting & triage across industries
The same agent, shaped for how each industry calls.
Try it with a sample agent
A real call with the BPO & Contact Centers sample agent — in your browser, or on your phone.
Ready to put an AI voice agent on every call?
Talk to us about your call volumes, languages, and channels — we'll show you EpiCall AI handling a real conversation in under a week.
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