Answer “where is my order” queries instantly with live shipment status. Handled end to end by a voice agent — on calls, chat and WhatsApp.
AI
D2C & E-commerce agent
Live call · Indian English
Customer speaking
Where is my order? It's been 5 days.
Latency ~280msIn progress
Why teams hand this to an agent
Instant answers
Order and delivery status, looked up live.
Fewer tickets
The most common question stops reaching your team.
Proactive updates
Delays are told to customers before they ask.
Order status & WISMO across industries
The same agent, shaped for how each industry talks to its customers.
Try it with a sample agent
A real call with the D2C & E-commerce sample agent — in your browser, or on your phone.
More support use cases
Post-discharge & medication follow-upVoice · HealthcareL0 query containmentVoice · IT SupportIn-product troubleshooting & triageVoice · IT SupportDelivery confirmations & reschedulingVoice · E-commerce24/7 support chat with human handoverChat · TelecomReturns & refunds in chatChat · E-commerceShipment help on WhatsAppWhatsApp · LogisticsCalls inside WhatsAppWhatsApp · TravelOutage & service alert callsVoice · UtilitiesCitizen helpline & grievance statusVoice · Public ServicesClaim intake (first notice of loss)Voice · InsuranceAI Call CenterVoice · TelecomAI Customer ServiceVoice · E-commerce
Ready to put an AI voice agent on every call?
Talk to us about your call volumes, languages, and channels — we'll show you EpiCall AI handling a real conversation in under a week.
Talk to Sales