Answer scheme and service questions in every Indian language, register grievances, and share their status. Handled end to end by a voice agent — on calls, chat and WhatsApp.
AI
Government & Public Services agent
Live call · Indian English
Agent speaking
Namaste, welcome to the citizen helpline. How can I help you?
Latency ~280msIn progress
Why teams hand this to an agent
Every language
Answers in the citizen's own language.
Always available
No office hours, no hold music.
Transparent status
Complaint and application status on request.
Citizen helpline & grievance status across industries
The same agent, shaped for how each industry talks to its customers.
Try it with our own agent
Chat with the agent on this site, or have it call you — and ask how it would handle citizen helpline & grievance status for you.
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The same kind of agent that would run your voice conversations.
More support use cases
Post-discharge & medication follow-upVoice · HealthcareL0 query containmentVoice · IT SupportOrder status & WISMOVoice · E-commerceIn-product troubleshooting & triageVoice · IT SupportDelivery confirmations & reschedulingVoice · E-commerce24/7 support chat with human handoverChat · TelecomReturns & refunds in chatChat · E-commerceShipment help on WhatsAppWhatsApp · LogisticsCalls inside WhatsAppWhatsApp · TravelOutage & service alert callsVoice · UtilitiesClaim intake (first notice of loss)Voice · Insurance
Ready to put an AI voice agent on every call?
Talk to us about your call volumes, languages, and channels — we'll show you EpiCall AI handling a real conversation in under a week.
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