Answer the rush of calls during an outage with the latest restoration time, and log new faults automatically. Handled end to end by a voice agent — on calls, chat and WhatsApp.
AI
Utilities & Energy agent
Live call · Indian English
Agent speaking
Hello, thanks for calling City Power. Are you calling about the outage in your area?
Latency ~280msIn progress
Why teams hand this to an agent
No busy tone in a crisis
Every caller gets through, however many call at once.
The latest information
Restoration times from your systems, not a script.
Faults logged
New reports are recorded with the location.
Outage & service alert calls across industries
The same agent, shaped for how each industry talks to its customers.
Try it with our own agent
Chat with the agent on this site, or have it call you — and ask how it would handle outage & service alert calls for you.
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The same kind of agent that would run your voice conversations.
More support use cases
Post-discharge & medication follow-upVoice · HealthcareL0 query containmentVoice · IT SupportOrder status & WISMOVoice · E-commerceIn-product troubleshooting & triageVoice · IT SupportDelivery confirmations & reschedulingVoice · E-commerce24/7 support chat with human handoverChat · TelecomReturns & refunds in chatChat · E-commerceShipment help on WhatsAppWhatsApp · LogisticsCalls inside WhatsAppWhatsApp · TravelCitizen helpline & grievance statusVoice · Public ServicesClaim intake (first notice of loss)Voice · Insurance
Ready to put an AI voice agent on every call?
Talk to us about your call volumes, languages, and channels — we'll show you EpiCall AI handling a real conversation in under a week.
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