Check the return window, book a pickup and share refund status in the chat — no ticket, no wait. Handled end to end by an AI agent in your website chat — with a person a click away.
cartnest.in
AI
CartNest Assistant
Replies instantly
I want to return the headphones from order #A1234.
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Why teams hand this to an agent
No tickets
Returns are handled in one conversation.
Policy applied correctly
The window and the rules are checked every time.
Refunds tracked
Customers see refund status without asking your team.
Returns & refunds in chat across industries
The same agent, shaped for how each industry talks to its customers.
Try it with our own agent
Chat with the agent on this site, or have it call you — and ask how it would handle returns & refunds in chat for you.
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The same kind of agent that would run your chat conversations.
More support use cases
Post-discharge & medication follow-upVoice · HealthcareL0 query containmentVoice · IT SupportOrder status & WISMOVoice · E-commerceIn-product troubleshooting & triageVoice · IT SupportDelivery confirmations & reschedulingVoice · E-commerce24/7 support chat with human handoverChat · TelecomShipment help on WhatsAppWhatsApp · LogisticsCalls inside WhatsAppWhatsApp · TravelOutage & service alert callsVoice · UtilitiesCitizen helpline & grievance statusVoice · Public ServicesClaim intake (first notice of loss)Voice · Insurance
Ready to put an AI voice agent on every call?
Talk to us about your call volumes, languages, and channels — we'll show you EpiCall AI handling a real conversation in under a week.
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